Job Description

Job Description

Job Description

Job Summary:

Responsible for designing, documenting, building, maintaining, and securing the customer’s Microsoft Active Directory network of computers and data. Responsible for a broad range of administrative server and backup support duties, including server operations, backup configuration and monitoring, server monitoring, and troubleshooting.

Duties and Responsibilities:

• Monitoring server operations.
• Provisioning and troubleshooting virtual machines with VMWARE.
• Installing, configuring and troubleshooting a variety of applications.
• Manage Primary storage systems, including SAN/NAS Volumes, VMWare Datastores, and NTFS volumes.
• Manage system backups. Includes working with VSS enabled backups and image based backups, and various snapshotting technologies.
• Patching of server operating systems, applications, firmware, and drivers.
• Work with vendors and resellers to procure quotes for hardware, software, and data center necessities.
• Work with management to budget and plan for future projects and hardware/software replacement.
• Work with vendors to repair/service server or storage hardware failures.
• Perform occasional data center activities like cabling, battery management, and device racking.
• Server application patching and updates.
• Perform other duties as assigned.

Education and Experience:

• At least 2 years working in a Systems Administrator role.
• At least 3 year experience interacting with end users in a helpdesk position.

Knowledge, Skills and Abilities:

• Expert troubleshooting abilities.
• Expertise in building and managing Windows servers.
• Familiarity with Active Directory.
• Experience in managing email with Exchange/Office 365, databases with Microsoft SQL Server, and webservers with Microsoft IIS.
• Experienced with virtual machine technology and topologies.
• Advanced knowledge of the following technologies: Windows Server operating systems, Microsoft Active Directory including security delegation and Group Policy management.
• Intermediate knowledge of wired and wireless networking protocols, equipment and functionality
• Working knowledge of scripting, ability to write and troubleshoot scripts written in Powershell, Python, Windows Command Batch, and VBScript.
• Working knowledge of TCP/IP, DHCP, DNS, RDP, LDAP protocols.
• Working Knowledge of ESRI ArcGIS Enterprise and Desktop with Microsoft SQL server helpful.
• Working Knowledge of ManageEngine monitoring and Active Directory products helpful.
• AS400/Iseries experience helpful
• Oracle experience helpful
• Docuware experience helpful

Work Environment:

• Fast paced environment within customer setting. Travel between County buildings is common and expected
• The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer

Physical Demands:

• Must be able to be on the go for most of the day, a very active position.
• Will require heavy lifting (such as UPSes, servers, etc).
• Will require after hours support.
• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.
• This position needs to occasionally move about inside the office.
• The person in this position frequently communicates via telephone.

Avenu Summary:

With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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