Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. About the team + role Our Content Design team contributes to our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone. The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer. This is an outstanding opportunity to join a team that has garnered significant accolades including the Apple Design Award and Google Play Award. We're looking for an experienced Content Designer to jump into our Equities team with a mission to make Robinhood the best & safest place to trade stocks. This role is perfect for someone who wants to dig into the inner-workings of investing that make Robinhood tick, and help shape our core trading, extended-hours trading, and new investment category experiences. This team is focused on a healthy mix of pioneering new products while evolving current offerings, and you could have a huge impact on some of our most used products. What you'll do Partner with design, product, and research to build delightful user experiences and shape the product roadmap Engage throughout the product development process to improve the overall experience and ensure consistency Create and advocate for approachable language that best communicates our mission externally Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood Balance customer experience and business impact with speed and quality Incorporate user research into content decisions for product experiences Ensure high-quality content for our products in terms of simplicity, education, and delightfulness Share your work with other Content Designers and provide feedback during weekly crits What you bring 6-8+ years of experience in UX writing or content design experience Eagerness to shape product direction and vision from ideation to post-launch Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints Experience collaborating with designers, product managers, and user researchers Familiarity working with compliance and legal teams during the content development and approval process A portfolio or selection of writing samples and past work to share Bonus points A keen sense of humor Deep interest in reinventing finance a major PLUS What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024. Please see the independent bias audit report covering our use of Covey here. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
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