Job Description

Job Description

Job Description

About Mass Virtual:

Are you looking for a team where you can work alongside some of the most imaginative and innovative creators in the industry? Look no further!

At Mass Virtual, we put the Reality in XR, creating Augmented, Virtual, and Mixed-Reality experiences as close to Real as they come. We hire the best in the business, so every team member is part of a family that supports and challenges you every step of your journey. We have a diverse and inclusive team and a fun, family-oriented culture that encourages collaboration, sparks creativity, and supports essential work-life balance.

If your passion is to create in or support a dynamic, agile, fast-paced environment, you have found your home. Every project we take on and every member of our team makes a difference. Take a step into a career with Mass Virtual and help us take Reality to the next level in XR.

About the Role:

A Sales Engineer is a technical sales professional who combines their technical and sales skills to sell our products. As a Sales Engineer, you will be responsible for guiding our customers through immersive VR experiences, providing training on our XR platforms, and ensuring a smooth learning experience. Your role will involve teaching, troubleshooting, and facilitating our various XR applications.

What you’ll be doing:

• Collaborate with the Business Development team to identify and understand customer needs and challenges
• Collaborate with the Business Development team to plan demo equipment logistics for conferences, trade shows and other business-related functions.
• Develop and deliver presentations and XR demonstrations to customers that effectively communicate the value of Mass Virtual’ s products
• Conduct technical discovery sessions with customers to gather the necessary information to design solutions that meet their needs
• Create and deliver technical proposals and solutions that are tailored to the customer’s specific requirements
• Provide ongoing technical support to customers throughout the sales process, including post-sale implementation and sustainment
• Work with cross-functional teams including Project Management, 3D Art, and Software Engineers to ensure that solutions meet customer needs
• Stay current on industry trends, product developments, and our competitive landscape

What you need to succeed:

• 1-2 years of proven Sales and Technical Experience
• Excellent communication and presentation skills
• Ability to work collaboratively with cross-functional teams
• Strong problem-solving skills and ability to think creatively
• Comfortable working in a fast-paced environment with multiple priorities
• Experience working within VR/AR/Mixed-Reality is preferred
• Experience in a sales or customer-facing role is preferred

Great to have:

• Entry level industry certifications (AWS Certified Cloud Practitioner, CompTIA A+ CompTIA N+)

Physical Requirements:

• Requires prolonged sitting or standing
• May require physical exertion to manually move, lift, carry, pull, or push heavy objects, materials, or hardware
• Must be able to lift at least 50 pounds
• Travel is required

Work Perks:

• An open-minded, collaborative culture of enthusiastic creatives and technologists
• We prioritize work/life balance by providing flexible schedules PLUS a competitive PTO and holiday package
• Medical, Dental, Vision, Life, Accidental, Short-term, and Long-term Disability Insurance
• 401k with an Employer Match
• Spacious, ergonomic, and modern office space, equipped with a kitchen that is stocked with snacks, drinks, and access to delicious coffee
• Fun and exciting team building activities

Job Location: Onsite – Orlando, FL.

Direct Applicants Only. No recruiters, please.

Mass Virtual is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Mass Virtual values the service veterans and their family members have given to our country and support the hiring of veterans, returning service members and military spouses.

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