Job Description

Cedar Hills Behavioral is a leading provider of mental health and substance abuse treatment services. Our mission is to deliver compassionate, comprehensive care to individuals and families. We're committed to excellence, integrity, and continuous improvement.

We're seeking a highly organized and detail-oriented Remote Virtual Assistant to support our administrative team. As an entry-level position, this role provides an excellent opportunity to gain experience in healthcare administration.

*Responsibilities:*

1. Administrative Support:

- Answer and direct phone calls, emails, and messages.

- Manage electronic calendars, schedule appointments, and meetings.

- Prepare and distribute reports, documents, and correspondence.

2. Data Entry and Management:

- Accurately enter patient information, demographics, and insurance details.

- Maintain accurate and up-to-date records in our electronic health record system.

3. Customer Service:

- Respond to patient inquiries, concerns, and feedback.

- Provide excellent customer service via phone, email, and mail.

4. Document Management:

- Scan, file, and maintain electronic documents.

- Ensure compliance with HIPAA regulations.

5. Special Projects:

- Assist with projects, events, and initiatives as assigned.

*Requirements:*

1. High school diploma or equivalent required; associate's or bachelor's degree preferred.

2. 0-2 years of administrative experience.

3. Strong communication, organizational, and time management skills.

4. Proficiency in Microsoft Office (Word, Excel, Outlook).

5. Experience with electronic health records (EHRs) preferred.

1. Ability to maintain confidentiality and handle sensitive information.

*Certifications/Licenses:*

- Certified Administrative Assistant (CAA) or Certified Medical Administrative Assistant (CMAA) preferred.

*Benefits:*

1. Competitive salary ($35,000 - $40,000 per annum).

2. Comprehensive health insurance.

3. 401(k) retirement plan with company match.

4. Paid time off (vacation, sick leave, holidays).

5. Opportunities for professional growth and development.

6. Collaborative work environment.

7. Recognition and reward programs.

8. Flexible scheduling.

*Important Note:*

Only applicants residing in the United States will be considered for this position. Cedar Hills Behavioral is an equal opportunities employer committed to diversity and inclusion.

*Equal Employment Opportunity Statement:*

Cedar Hills Behavioral is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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