Job Description
The Analytics Project Manager oversees the EHR Analytics Team and performs the administration of Epic Cogito, Radar, and Workbench analytic tools. This position is responsible for the overall success of analytics and for coordinating analytics tasks across all EHR and third-party applications. This position also provides additional coordination and communication for the assigned team. Reports to the EHR Program Management Office (PMO) Manager.
Key Responsibilities
Maintain the scope, schedule, and quality of the project in their specific application area or team
Develop and maintain project plans according to State and NCDHHS IT project management methodology
Set clear expectations for team members
Work closely with the EHR Program Director, EHR PMO Manager, and other project managers to coordinate activities
Advise and coach team members by providing guidance on project issues, key success factors of the project, and lessons learned
Organize resources within the organization
Identify and manage issues and risks, assuring appropriate resolution/escalation and mitigation strategies are documented and assigned and status tracked
Assist as a support contact for EHR analytics
Oversee and coordinate the triage of analytics needs and the corresponding build
Set overall build, security, and data segregation strategies
Design, implement, and maintain an enterprise-wide Reporting Workbench and Radar security policies
Manage Report Workbench templates and create or authorize the creation of any new templates
Track Report Workbench template build
Coordinate technical implementation of overall data segregation strategy.
Work with analyst sponsors and EHR Program Manager to stand up and facilitate your data governance group
Establish and enforce processes, including request, triage, prioritization, testing, publishing, and validating data requests
Facilitate application and Cogito team communication to close gaps
Coordinate with the training team to ensure end-user comfort and happiness with data and tools
Establish a process for use of the Analytics Catalog and request tracker
Drive the analytics implementation to meet organizational goals and initiatives
Measure ongoing success of analytics after go-live and making necessary adjustments
Monitor team productivity and performance
Review upgrade documentation related to analytics tools and content and determining how to implement, disseminate, and train the changes
Deciding which reporting tools to use as new data needs arise, including but not limited to: Clarity and Caboodle reports; Extract Framework: Metrics; Benchmarking; Radar; Analytics Catalog Registry Framework and data marts; Reporting Workbench; SlicerDicer
Identify and troubleshoot issues
Serve as a liaison between organizational needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Work with Epic representatives, organization, and end users to ensure the system meets the organization's business needs
Develop an understanding of operational needs to set the direction for the organization's workflows
Participate in training and work with end users
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
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