Job Responsibilities:

Receives freight, documentation and waybilling; assesses charges; and collects fees for shipments.
Opens a file on the dedicated software system for each shipment received.
Responds to inquiries by fax, e-mail or telephone.
Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
Examines invoices and shipping manifests for conformity to tariff and customs regulations.
Contacts customs officials to affect release of incoming freight and resolve customs delays.
Itemizes charges, prepares freight bills, accepts payments and issues refunds.
Notifies consignees of delays in departure of shipment.
Provides POD's to shippers if requested.
Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.
Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents.
Calculates duties or tariffs to be paid on merchandise.
Corresponds with foreign companies.
Other duties may be assigned.

Job Requirements:

6 months to one year related experience and/or training; or equivalent combination of education and experience.