Job Description
Job Responsibilities:
- Receives freight, documentation and waybilling; assesses charges; and collects fees for shipments.
- Opens a file on the dedicated software system for each shipment received.
- Responds to inquiries by fax, e-mail or telephone.
- Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
- Examines invoices and shipping manifests for conformity to tariff and customs regulations.
- Contacts customs officials to affect release of incoming freight and resolve customs delays.
- Itemizes charges, prepares freight bills, accepts payments and issues refunds.
- Notifies consignees of delays in departure of shipment.
- Provides POD's to shippers if requested.
- Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.
- Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents.
- Calculates duties or tariffs to be paid on merchandise.
- Corresponds with foreign companies.
- Other duties may be assigned.
Job Requirements:
- 6 months to one year related experience and/or training; or equivalent combination of education and experience.
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