Job Description

Job Description

Job Description

Overview

POSITION SUMMARY:

Advancing the systems of heating, ventilation, air conditioning and refrigeration to serve our Guests and Team Members, while promoting solutions to "Save the Planet." Perform preventive and predictive maintenance primarily HVAC-R, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent may also respond to General Maintenance service calls, if needed.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Responsible for overall maintenance, upkeep and repairs of facility's HVAC-R systems.
• Will climb extension ladders to 20+ feet.
• Perform repairs.
• Help with event setups and teardowns in a safe, timely manner. Supports other departmental events as directed.
• Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.
• Documents all work on a daily basis.
• Maintains technical logs and records all relevant data as appropriate.
• Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.

Qualifications

EDUCATION:

This knowledge and these abilities are typically acquired through a High School Diploma or equivalent and a minimum of 3 years of maintenance job experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.

KNOWLEDGE OF:

• Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
• Safe use of hazardous materials.
• Must know how to operate an aerial lift.
• Certification in HVAC preferred.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Operate trucks and light motorized equipment.
• Follow oral and written directions.
• Must have exceptional guest service skills.
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

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