Job Description

Royal Hawaiian Movers, Inc. has an immediate opening for a Freight Logistics Coordinator to join our company in the Honolulu office. We are a dynamic company with over 40 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career-minded individuals to join our company and help us today and grow with us in the future. 

This is a key position in our organization requiring focused attention to details, and the ability to communicate effectively with customers, coworkers, and clients. The ideal candidate has excellent customer service skills, can work well under pressure while remaining focused, and the strong desire to learn our industry.  

Title: Freight Logistics Coordinator
Location: Honolulu 
Schedule: Monday to Friday, 7:30 to 16:30 
Compensation: $20 per hour 

Essential Duties and Responsibilities: 

• Communicate professionally with customers/clients, visitors, and co-workers 

• Utilize proper phone etiquette 

• Help customers with the movement of freight of all kinds (F.A.K) goods into and out of Hawaii 

• Proper preparation of shipping documents, such as manifests and bills of lading, proof of deliveries (PODs). 

• Maintain and understanding of import rules for each receiving country and make sure all documentation meets all export regulations 

• Organize and maintain all inbound/outbound of east bound (EB)/west bound (WB) files and follow through with customers/clients on key dates 

• Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact 

• Work with the Operations team to facilitate unloading/loading of inbound (WB)/outbound (EB) container shipments moving services to clients 

• Provide excellent customer service and follow through on commitments 

• Ensure invoices are processed and billed accurately in a timely manner 

• Routing and light dispatching of local deliveries and pick up. 

• Other duties as assigned 

• Excellent time management skills 

• Works well under pressure 

• Detail-oriented and motivated 

• Excellent customer service skills 

• Must be authorized to work in the US and be at least 18 years old 

Required Education and Experience: 

• High school diploma or equivalent 

• 1 to 3 years of experience in customer service  

• Experience in related field desired 

• Knowledge of Microsoft Office; Outlook, Word, Excel 

• Knowledge of basic office equipment; computer, printer/copier, fax, postage machine, and phone systems 

• Must have strong organizational skills and the ability to pay close attention to detail 

Benefits: 

• 401K 

• Medical, Vision, and Dental 

• FSA Medical and Dependent 

• Paid Holidays 

• Paid Time Off 

• Supplemental Insurance 

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled 

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