Job Description

Role Title Data Analyst Reports To Project Manager/ Database Lead Direct Reports NA Indirect Reports (Upto N-2): NA Role Purpose The purpose of this role is to interpret data and turn it into information (reports, dashboards, interactive visualizations, etc.) which can offer ways to improve a business, thus affecting business decisions. Do Managing the technical scope of the project in line with the requirements at all stages Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends. Develop record management processes and policies. Build and maintain relationships at all levels within the client base and understand their requirements. Provide sales data, proposals, data insights, and account reviews to the client base. Identify areas to increase efficiency and automation of processes. Set up and maintain automated data processes. Identify, evaluate, and implement external services and tools to support data validation and cleansing. Produce and track key performance indicators. Analyze the data sets and provide adequate information Liaise with internal and external clients to fully understand data content. Design and carry out surveys and analyze survey data as per the customer requirement. Analyze and interpret complex data sets relating to the customer’s business and prepare reports for internal and external audiences using business analytics reporting tools. Create data dashboards, graphs, and visualizations to showcase business performance and provide sector and competitor benchmarking. Mine and analyze large datasets, draw valid inferences, and present them successfully to management using a reporting tool. Develop predictive models and share insights with the clients as per their requirement. Stakeholder Interaction Internal Stakeholders: Project Manager/ Database Lead - Regular reporting & updates. External Stakeholders: Clients - Client engagement, reviews, etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming technology (automation, tools, and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Technical knowledge - Knowledge of various programming languages/ software (Python, Microsoft Excel, VBA, Matlab, SQL, etc.) and tools on data analytics - Expert Behavioral Competencies Formulation & Prioritization Client centricity Execution Excellence Passion for Results Confidence Business Acumen Deliver No. Performance Parameter Measure 1. Analyses data sets and provide relevant information to the client No. Of automations done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy #J-18808-Ljbffr Wipro Technologies

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