Job Description
Customer Service Representative (CSR) - High Volume Call Center - Full Time!
Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office
Bi-LINGUAL a PLUS!!!! English / Spanish fluency is preferred!
Are you someone that provides service with a smile?
Do you enjoy working with people and building rapport?
Are you looking for a career with a growing company with many advancement opportunities?
Then come join our team!
FULL TIME - HOURLY - In-Office position in our lovely Lancaster PA Branch location.
Must have schedule flexibility as this position usually works a few rotating evenings (NOT OVERNIGHT) and day-shift Weekends.
Neffsville Plumbing & Heating is looking for friendly and enthusiastic Customer Service Representatives (CSR) to convert incoming service requests into booked appointments for field technicians. This position is the first line of communication for existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided. This full-time position requires schedule flexibility and includes some pre-scheduled nights and weekend shift work.
THIS IS NOT A REMOTE POSITION - LOCAL CANDIDATES ONLY PLEASE
NEFFSVILLE PLUMBING & HEATING is a member of the MASTER TRADES GROUP - Join our growing family!
Essential Job Functions:
Qualifications:
Experience/Education:
Compensation:
Benefits:
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
#ZR
Company DescriptionLocated in Lancaster, Pennsylvania, Neffsville Plumbing, Heating & Cooling Services is a third-generation company specializing in heating, air conditioning, plumbing, water treatment, drain cleaning, and bathroom remodeling. Neffsville was started in 1940 by G.C. Groff and George Kratzert who worked out of a barn at the rear of an apartment building on Petersburg Road off of King Street in Lancaster.
OFFICE LOCATION: 1208 Harrisburg Pike Suite 101, Lancaster, PA 17603 As a privately-owned business for over 80 years, Neffsville Plumbing, Heating & Cooling is committed to serving our customers by providing the best work and customer service in our industry.Located in Lancaster, Pennsylvania, Neffsville Plumbing, Heating & Cooling Services is a third-generation company specializing in heating, air conditioning, plumbing, water treatment, drain cleaning, and bathroom remodeling. Neffsville was started in 1940 by G.C. Groff and George Kratzert who worked out of a barn at the rear of an apartment building on Petersburg Road off of King Street in Lancaster. \r\n\r\nOFFICE LOCATION: 1208 Harrisburg Pike Suite 101, Lancaster, PA 17603 \r\n\r\nAs a privately-owned business for over 80 years, Neffsville Plumbing, Heating & Cooling is committed to serving our customers by providing the best work and customer service in our industry.
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