Job Description

Required Experience Creating Trainings Deep Dive into multiple training steams to create consistency Develop and Deliver Content Description: We are seeking an enthusiastic Commercial Services L&D Content Designer to evolve training content for General Managers and Above-Property Leaders. In this role, you will be collaborating closely with the broader Franchise and Owner Relations Group (FORG) team and the Commercial Services organization, where you'll be instrumental in continuing to make a leading company. You'll join a team that is passionate about diversity, equity, and inclusion and is committed to nurturing curiosity, building new skills, and fostering connections across the organization. Skills: Content strategy Top Skills Details: Content strategy Additional Skills & Qualifications: Own the role/responsibility for training needs across Commercial functions at a General Manager and Owner/Operator level

• Lead the strategy and skills trainings developing a comprehensive training path for virtual and in-person training.
• Understand and utilize the commercial systems to create and deliver training across multiple systems.
• Develop and deliver content across commercial services functions for above property leaders - aligning with nuances of Full-services and Select as well as franchised and managed components.
• Assist in the roll out of key commercial services training initiatives
• Measure behavior and drive adaption of tools post training
• Develop certification program for Commercial Services for General Managers and above-property leaders
• Collaborate with other regions to support scaling programming for General Managers and above-property leaders Learning & Development Administration
• Auditing and reviewing learning sessions to ensure all prerequisites are met and attendance is properly tracked in F Learning Management System (LMS)
• Managing schedules, class adjustments, and maintaining accurate records for learning and development programs in the LMS
• Analyzing feedback and summarizing course satisfaction surveys to help enhance the effectiveness of learning initiatives.

Communications & Coordination

• Managing email communications related to learning programs, including participant notifications, pre-work assignments, and follow-up correspondence.
• Working with teams to streamline communication processes and enhance the efficiency of program-related correspondence.

Assessment & Reporting

• Supporting the creation, analysis, and reporting of knowledge assessments and program evaluations to ensure learning outcomes are met.
• Managing data pulls and adjustments for assessments, ensuring accuracy and relevance for reporting purposes.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems

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