** 61st Street Service Corporation**
** CMA / Front Desk Receptionist #Full Time**
Tarrytown, NY 10591
**The 61st Street Service Corporation**
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
The Certified or Registered Medical Assistant/ Front Desk Receptionist will be assigned to provide coverage for any of the faculty practice departments and locations at ColumbiaDoctors Tarrytown. Hours and days may be variable Monday through Friday 7am to 7pm and occasional Saturdays.
**Job duties include (but are not limited to):**
* Greeting and interacting with patients in a courteous, professional and welcoming manner.
* Check patients using EMR/practice management system accurately collecting, updating and verifying patient demographic and insurance information in practice management system and/or patients chart.
* Collecting referrals (as needed) and ensuring accuracy of information on referral forms.
* Performing insurance eligibility and verification as needed.
* Collection of copayments/fees and posting of payments, daily reconciliation of the cash drawer.
* Collection and recording Pharmacy information and Meaningful Use data in EMR.
* Creating and sending Patient Portal invitations.
* Obtaining insurance pre-authorizations for treatments and diagnostic procedures as needed.
* Scheduling follow up appointments with providers and other departments/facilities to help coordinate follow up care and diagnostic testing, providing patient with appointment card and all necessary instructions to ensure a smooth follow up visit.
* Accurately scanning information into EMR (including but not limited to insurance card, referrals, registration forms, outside records, etc).
* Exercising skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, and pressures of deadlines, competitive requirements and/or a heavy workload.
* Interacting and communicating with team members and providers to ensure a smooth and timely flow of patients
* Maintenance of a cooperative and professional relationship with providers, patients, other departmental staff and coworkers.
* Checking messages and following up with patients (including reminder phone calls) in a timely manner.
* Facilitating physician and patient administrative needs.
* Works as part of the clinical team as needed.
* Coordinates all clerical aspects of patient flow for clinic day.
* Responsible for managing a smooth clinic flow by assessing and anticipating MD schedule, ensuring any patient results or chart documents are available and assigning clinic space effectively.
* Scrutinizes all medical forms for accuracy and resolve issues during session.
* Ensures that the examination /consultation/treatment rooms are stocked with requisitions, forms, and medical supplies.
* Interviews patient, measures vital signs, height and weight, and records information in EMR.
* Completes medication reconciliation and/or test requisitions and places order in EMR at direction of provider
* EMR Order Entries Required.
* Performs EKGs, phlebotomy, urinalysis, and assist physicians in biopsies and minor procedures such as suture removal, staple removal, and wound care, etc. as needed (training provided, competency monitored).
* Collects, labels, and sends all specimens to proper areas of the hospital.
* Maintains accurate records of office and physician locations including providing detailed information. Facilitates patient appointments and experience.
* Maintains up-to-date and knowledgeable with Columbia University procedures and protocols.
* Is knowledgeable and familiar with fire/safety procedures and security protocol.
**Experience/Requirements:**
* Ability to work flexible hours/days as well as rotating Saturdays
* High School graduate or GED equivalent
* Credentialed and/or registered/medical assistant, (CMA/RMA) required
* 1-3 years of experience in an outpatient medical office environment preferred
* Possess knowledge of modern medical office equipment, systems and procedures
* Ability to work independently and takes initiative to improve overall office operations
* Excellent communication/customer service
* Ability to adjust daily to different services and medical staff needs, process, and clinic flow
* Knowledge of Epic preferred
* Knowledge of Spanish a plus
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