Job Description

GENERAL SUMMARY:

This is an exciting opportunity for an experienced candidate who is interested in program management for a portfolio of projects focused on nutrition security, cardiometabolic disease prevention, and health equity. The Program Manager is a full-time position within the Division of General Internal Medicine (DGIM) providing support for a growing research program. The Program Manager will be responsible for strategic management, content expertise, and execution of ongoing and developing projects. In collaboration with Principal Investigators Dr. Anne Thorndike and Dr. Douglas Levy, the program manager will work closely with co-investigators, data managers, and study staff, and will lead the project organization, including developing project work plans and timelines, data and project management, IRB support, dissemination of findings, and engaging relevant stakeholders.

The program manager will report to the Principal Investigator Dr. Anne Thorndike. Responsibilities include, but are not limited to: ensuring research project deliverables are completed in a timely manner; ensuring seamless communication across project teams; supervising and task management/delegation for research coordinators and interns; management of regulatory activities and reporting associated with research studies; IRB submissions and renewals; and assisting with presentations, manuscripts, and grant submissions.

In this multi-faceted role, the candidate will maintain and develop strong relationships with stakeholders within the Mass General Brigham system, with community partners and with external collaborators. The candidate must demonstrate superior organizational, administrative, time management, and communication skills, as well as individual initiative. The ability to work both independently and as part of a team is essential. She or he must maintain professionalism at all times.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

The dynamic role will be responsible for overseeing multiple initiatives in support of advancing research and innovation focused on nutrition security, cardiometabolic disease prevention, and health equity.

Responsibilities include but are not limited to the following activities:

• Work closely with PI Dr. Thorndike and co-PI Dr. Levy in all duties and responsibilities.
• Develop project work plans and prioritize project deliverables for funding agencies and other project regulations.
• Work with research team to facilitate & ensure protocol adherence, quality assurance, IRB, NIH, and HIPAA compliance.
• Ensure that projects and activities adhere to institutional and sponsor guidelines with regards to safety and regulatory compliance.
• Assist in hiring clinical research coordinators to staff projects.
• Train and supervise clinical research coordinators and ensure that they are achieving tasks needed for successful implementation and evaluation of projects.
• Cover clinical research coordinator responsibilities during planned and unplanned short-term absences or when extra support is needed.
• Contribute to development and analysis of qualitative and quantitative research, including designing survey questionnaires and interview guides.

Synthesize and communicate effectively about the subject matter. Develop communication pathways to ensure all stakeholders are informed of objectives, goals, and progress. These responsibilities require excellent communication skills, very careful attention to detail, exceptional management of relationships and professional communication.

Additional duties as assigned to meet project and program needs.

QUALIFICATIONS:

Job qualifications include the following:

• Masters degree in public health, public policy, or related discipline or clinical background strongly preferred.
• 5 or more years of research and/or project management experience, with supervisory responsibilities, in an academic, research, or clinical setting.
• Experience with projects in primary care, population health, health equity or related topics.
• Understanding of basic methods in biostatistics and epidemiology.
• Proficiency with standard office software (Microsoft Word, Excel, PowerPoint and Outlook as well as internet applications) and facility with learning new computer applications.
• Familiarity with research applications (citation managers, pubmed searches, statistical software).
• Excellent judgment and an ability to maintain confidentiality.
• Strong writing and verbal presentation skills.
• Strong organizational, administrative, time management, and communication skills.
• Excellent interpersonal and management skills, with facility to interact professionally at all levels and plan and initiate new activities.
• Ability to work both independently and as part of a team.

SKILLS/ABILITIES:

• Experience and proven ability to work in large, complex healthcare organizations, develop relationships, and navigate matrixed structure, preferred.
• Sound judgment and ability to interpret and follow protocol requirements.
• Project Management: Excellent organizational skills, ability to work independently, manage multiple tasks and projects, meet deadlines and manage to schedule.
• Communicate Effectively: Strong interpersonal skills, excellent written, presentation and communication skills. Ability to utilize effective communication tools and techniques including preparing cogent, appealing PowerPoint slides and presenting to clinical and administrative audiences.
• Solve Problems: Thoughtful and creative problem-solving skills with the ability to identify and resolve relevant issues that may arise.
• Must be flexible and able to manage a multi-faceted program with a self-directed work style, balanced with the ability to work collaboratively.
• Experience with common computer software including Microsoft Word, PowerPoint, Excel and Outlook, reference management software.
• Excellent proofreading skills.
• Ability and willingness to learn new project and administrative skills.
• Time management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures.

WORKING CONDITIONS:

Normal office conditions. You will be provided with a carrel and a standard computer. May be required to travel locally to other MGB sites and to community sites in eastern Massachusetts. Work is currently hybrid with 3 days in the office required; this schedule is subject to change at the discretion of the PI.

FISCAL RESPONSIBILITY:

In collaboration with the divisional grants administration team, the incumbent will monitor spending in accordance with the awarded budgets using MGB enterprise systems, and prepare and maintain budgets for grants and proposals. The incumbent will process staff salary changes and will coordinate with the division finance manager for allocation of staff effort across projects.

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