Job Description
Job Type
Full-time
Description
The Clinical Orthopaedic Medical Assistant plays a vital role in supporting our orthopedic surgeons and healthcare team by performing a variety of clinical and administrative tasks. The MA is responsible for aiding the provider in administering patient care, assisting with medical procedures, managing patient records, and ensuring the efficient operation of the clinical environment. This position requires a compassionate individual with strong organizational skills and a commitment to delivering high-quality patient care.
Requirements
- Assist with patient intake and record medical history.
- Measure and record patient vital signs.
- Greet patients and escort them to the treatment room.
- Prepare patients for examination and procedure.
- Assist physicians during examinations and procedures.
- Sterilize equipment before and after treatment and safely dispose of used items.
- Clean treatment rooms to avoid infection and prepare it for future patients.
- Collaborate with Physicians, Physician Assistants, and Nurse Practitioners to plan and execute patient care plan.
- Oversee and teach others the specialized knowledge and skills necessary to perform clinical techniques and routines.
- Safely and sensitively remove and/or apply medical equipment such as sutures, staples, external fixators, casts, and splints.
- Explain medication or equipment instructions to patients based on the provider's prescription or direction.
- Maintain and update patient records in the electronic medical records (EMR) system.
- Ensure accuracy and confidentiality of patient information.
- Enter various imaging, therapy, and consult referrals into EPIC based on provider orders.
- Ensure sufficient stock of supplies in exam rooms, maintaining proper sterilization and maintenance of medical instruments and equipment.
- Return patient phone messages at designated times throughout the day; documents action taken in patient chart.
- Implement physician-approved clinical protocols and patient care and triage standards, facilitating all paperwork and related tasks.
- Triage incoming telephone calls and messages; instructs patient and family regarding treatment instructions.
- Maintain patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.
An individual in this position must be able to perform the essential duties and responsibilities listed above successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Minimum Qualifications - Minimum of 1-2 years of experience as a medical assistant, preferably in an orthopedic or specialty clinic.
- Experience with electronic medical records (EMR) systems, preferably EPIC.
- Current certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
- Athletic Training Certification, Certified Nursing Assistant, and/or Orthopaedic Technician Certification/Registration.
- Strong clinical skills, including knowledge of orthopaedic procedures and terminology.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Proficiency in using medical equipment and technology.
- Compassionate and patient-centered approach to care.
Physical and Mental Demands Communication Skills Clear and effective communication with patients, explaining procedures and instructions, and answering questions. Ability to document patient records accurately and clearly. Empathy and the ability to build rapport with patients, families, and the healthcare team. Ability to recall patient information, medical histories, and treatment protocols.
Mathematical Skills Ability to perform calculations related to medication dosages, measurements, and vital signs. Interpreting diagnostic test results and data to assist in patient care. Proficiency in basic arithmetic skills for various clinical calculations.
Judgement and Decision Making Ability to assess patient conditions and make informed decisions regarding care and treatment. Make independent decisions, when necessary, especially in the absence of direct supervision. Work effectively within a team, taking input from physicians and other healthcare professionals to make informed decisions. Identify and resolve issues quickly, such as addressing patient concerns or equipment malfunctions. Adhere to medical ethics and confidentiality standards in all patient interactions and care decisions. Ability to manage multiple tasks and prioritize patient care based on urgency and medical needs.
Software and Technology Proficiency in using electronic medical records (EMR) systems to update patient records and manage clinical information. Skilled in operating and maintaining medical devices such as EMG and ultrasound machines, and orthopaedic instruments. Basic computer skills, including the use of office software, and email communication. Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) for documentation, communication, and data management.
Work Environment Ability to handle medical instruments, stand for extended periods, assist patients with mobility, and perform physically demanding tasks. Ability to lift and move patients and heavy medical equipment safely. Work primarily in a clinical setting with exposure to patient care environments. Must be able to lift/push/pull up to 50 lbs. Must be able to travel between the clinic sites. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Equal Employment Opportunity OAW provides equal employment opportunity to all applicants and employees. OAW disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws. Orthopaedic Associates of Wisconsin
Job Tags
Full time, Local area,