Assistant Restaurant Manager Job at Graton Resort & Casino, Rohnert Park, CA

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  • Graton Resort & Casino
  • Rohnert Park, CA

Job Description

Position Summary:

The Assistant Restaurant Manager is responsible for ensuring fast, friendly, and courteous service. This role has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and great guest service.

Essential Functions:

  • Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
  • Execute all Food Operations Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
  • Open and close the restaurant.
  • Interview, hire, and train new Team Members and effectively audit to ensure training standards are satisfied.
  • Schedule shifts and assign duties to Team Members.
  • Resolve Guest complaints in a professional manner.
  • Conduct month-end inventory.
  • Ensure restaurant adheres to all health and safety guidelines.
  • Manage the inventory and order food and beverages, equipment and supplies.
  • Ensure Team Members are exceeding Graton's Guest Service Standards.
  • Coordinate communication between front of house and back of house.
  • Conduct team huddles to pass along important information regarding property events, HR announcements, and restaurant specials.
  • Evaluate and oversee job performance of all Team Members. Hold individual subordinates
  • accountable for performance of job duties, tasks, policies and procedures.

Required Qualifications:

  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
  • Two (2) years food and beverage supervisory experience.
  • High School Diploma or equivalent required.
  • Ability to handle a flexible schedule to work weekends, holidays and all shifts.
  • Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
  • Sound judgment in all decision making ability, even when dealing with difficult situations where guests, team members and the overall long-term profitability are not adversely impacted.
  • Ability to work in a fast-paced environment and make quick judgment decisions.
  • Must be at least 21 years of age.
  • Must be able to obtain a gaming license from the Graton Gaming Commission.
  • Possess or obtain a California Food Handler Certification.

Job Tags

Hourly pay, Holiday work, Contract work, Flexible hours, Shift work, All shifts,

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